Transingenium

Meet TBot · Our AI, and yours

Your business, handled while you sleep.

TBot is the newest member of our team. It answers customers, qualifies enquiries and keeps things moving at 2am, on a public holiday, in the middle of a rush — without anyone on our side lifting a finger. It works for us. It can work for you.

Life should not be that hard.

A real conversation

It does not sound like a robot.

TBot is trained on your business — your services, your pricing, the questions you get asked fifty times a week. It replies in your voice, not in a script.

  • Answers instantly, around the clock
  • Books straight into your real calendar
  • Speaks your customers’ local language
  • Knows your services, pricing and process
  • Hands over to a human the moment it should
  • Never forgets to follow up
Customer · 23:41 Hi, are you open tomorrow? And do you handle deliveries outside the city?
TBot We are — 8am to 6pm. And yes, we deliver nationwide; outside the city it is usually next day. Where are we sending to?
Customer · 23:42 Enugu. Can I pay on delivery?
TBot Yes, pay on delivery works for Enugu. I have noted your details — someone from the team will confirm your order first thing. Anything else?
01 How it works
01

We learn your business

Your services, prices, hours, policies, the questions customers ask most, and the answers you would give. If you already have it written down, we start there. If not, a conversation is enough.

02

We train and tune TBot

We shape how it speaks so it sounds like your business, and we set the boundaries — what it answers confidently, what it never guesses at, and when it must fetch a human.

03

It goes live where your customers are

WhatsApp, web chat on your own site, Facebook Messenger and SMS — whichever your customers already use, so nobody has to download anything or learn a new app. And it can be configured to speak their local language.

04

You stay in control

You see every conversation. You can step in at any point. TBot handles the volume; you keep the relationships that matter.

05

What it costs

It depends on your channels, your languages and how much you want it to handle — so we do not publish a number we would only have to caveat. Start with a consultant and you will get a straight answer for your situation.

02 Where it earns its keep

Every channel that matters

WhatsApp, web chat, Facebook Messenger and SMS. One assistant, one set of answers, wherever the customer happens to reach you — and SMS means it still works on a feature phone.

📅

Real calendar bookings

It does not just take a message and promise someone will call. It checks availability and books the appointment into your actual calendar, then confirms it.

🌐

Your customers’ language

Configurable to the local language your customers actually speak, not just the one your website is written in.

01

After hours

Most enquiries arrive when nobody is at a desk. TBot answers them then, instead of leaving them until morning — by which time half have gone elsewhere.

02

The same question, again

Opening hours, prices, whether you deliver, how long it takes. TBot absorbs the repetitive load so your team spends its time on the work only people can do.

03

Qualifying before it reaches you

By the time a conversation reaches a human, the basics are captured. Fewer wasted calls, better-prepared consultants.

Let TBot take care of business.

Message us — TBot will answer, which is rather the point. A consultant picks it up from there.