Support
We are here — and so is TBot, around the clock
Fastest route
Message us on WhatsApp. TBot answers immediately, day or night, and brings in a consultant when your question needs one.
By email
- General support — support@transingenium.com
- Enquiries — info@transingenium.com
- Privacy requests — privacy@transingenium.com
- Compliance & AML — compliance@transingenium.com
Refunds and billing
Refund requests are handled under our Refund Policy. Email support@transingenium.com with your transaction ID and we will respond within 5–7 business days.